We want you to love your shopping experience with Roopsee Rang. If you’re not completely satisfied with your purchase, our Returns & Refunds Policy makes the process easy and hassle-free.

You may request a return if:
✅ The item is damaged, defective, or incorrect upon arrival.
✅ The product is unused, unwashed, and in its original packaging with all tags intact.
✅ The return request is initiated within 7 days of receiving the order.

❌ Non-Returnable Items:

Customized or altered items
Used or washed products
Items marked as “Final Sale” or “Non-Returnable”

Go to the Order Tracking Page and enter your order details.
Click “Request a Return” for the eligible item.
Fill in the reason for return and upload images (if applicable).
Our team will review your request within 24-48 hours and approve it if eligible.
Once approved, our courier partner will pick up the item from your address.

Returns will be picked up within 2-3 business days after approval.
Ensure the product is packed securely in its original packaging.
If pickup is not available at your location, you may be required to self-ship the product to our warehouse.

Once we receive and inspect the returned item:
✅ If approved, the refund will be processed within 6-7 business days to the original payment method.
✅ If paid via COD, a refund will be issued as store credit or to your bank account.
❌ Shipping charges (if applicable) are non-refundable.

If you haven’t received a refund yet:

Check your bank or payment provider.
It may take a few days before the refund is officially posted.
If you still have issues, contact us at contact@roopseerang.com

For any return or refund-related queries, reach out to:
📧 Email: contact@roopseerang.com
📞 Phone: +91 7208248107
🕒 Support Hours: Monday – Saturday, 10 AM – 6 PM